Policies

RETURN POLICY

We will replace any merchandise that is defective if you return it to us within seven (7) days of your receipt of the item in question.  Item must be returned in its original packaging and condition with a note included stating the nature of the problem.  Ship the item to the address below and upon verification of the defect we will send you a replacement.

PRIVACY POLICY

Thank you for visiting Spectrumak.com. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.  The privacy practices set forth in this privacy policy are for Spectrumak.com only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

Spectrumak.com collects personally identifiable information, like names, credit card information, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

DELIVERY POLICY

Orders generally ship within 24 hours, except orders received on Saturday, which ship within 48 hours.  Merchandise is shipped via United States Postal Service First Class Mail. Please allow 3-7 days for shipments to arrive.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We reserve the right to make changes to this policy. Any changes to this policy will be posted.